Support Center
Find help for device setup, troubleshooting, account management, and AOVIEW App support.
Frequently Asked Questions
How do I add a device?
Open the AOVIEW App, sign in to your account, and follow the in-app instructions to add your device.
How do I reset my device?
Press and hold the reset button on your device until you hear the prompt tone or see the indicator change. Then follow the App instructions to reconnect the device.
How do I update firmware?
When a firmware update is available, you can update your device through the AOVIEW App.
How do I use cloud storage?
Cloud storage can be managed in the AOVIEW App. Availability may vary by region and device model.
How do I manage a 4G data plan?
For supported 4G devices, data plans can be managed through the AOVIEW App.
How do I contact support?
Please email support@aoview.com for assistance.