Company
These Terms apply to AOVIEW TECH CO., LIMITED (Hong Kong), AOVIEW websites, AOVIEW App features, AOVIEW devices, and related cloud services.
Subscription Billing Terms
Cloud Video Storage Subscription, AI Detection & Smart Alerts Subscription, IoT Connectivity Service Plan, and Device Management Subscription features may renew monthly until canceled. Fees are charged according to the plan presented at checkout or in the App.
Service Limitations
Service availability may depend on supported device model, user account status, region, network environment, power availability, device configuration, and third-party platform availability.
Connectivity Scope
IoT Connectivity Service Plan features are provided exclusively for supported AOVIEW devices and are not offered as a standalone public connectivity product.
Support
For service questions, contact support@aoview.com.